Our People

The people behind the work.

Operators who've run claims, built the systems, led the IT organizations, and sat on the industry boards - on your side of the table for decades.

Many of our team have had the pleasure of serving on industry boards, including A.M. Best, ACORD, and NJAIRE, among others.

Bill Jenkins
Bill Jenkins
Founder / Managing Partner

Bill is a former CIO and senior insurance executive with more than five decades of experience helping organizations align business strategy, operations, technology, and governance. During his 15-year tenure as CIO and in other executive leadership roles, he led large-scale transformation initiatives across data, operations, workforce management, and enterprise planning.

Bill's industry leadership includes service on the boards of A.M. Best Rating Services, ACORD, and several insurance technology organizations. He is also a published author and recognized contributor to the development of insurance data and business standards used throughout the industry.

CPCU BA · Temple University MS · Drexel University MBA Finance · St. Joseph's
Mike Gallo
Mike Gallo
Senior Business Analyst & Analytics Lead

Mike is a veteran insurance data and analytics leader with more than five decades of experience helping organizations turn data into actionable business insight. His background includes leadership roles in data architecture, business intelligence, reporting, and information management, with responsibility for building enterprise reporting systems, data warehouses, and analytics platforms since the early days of BI adoption in the insurance industry.

As a former BI and Analytics Officer for a multinational insurer, Mike led initiatives that improved executive visibility, operational performance, and strategic decision-making through modern reporting and dashboard solutions.

BA · West Chester University MPA · Golden Gate University
Russell R. Shaner
Russell R. Shaner
Senior Consultant

Russ brings more than five decades of insurance leadership experience spanning claims, underwriting, policy services, captive insurance management, and executive operations. As a former President and CEO, Chief Claims Officer, and senior insurance executive, he has led organizations responsible for delivering operational excellence, regulatory compliance, customer service, and financial performance.

His background combines hands-on operational leadership with significant industry involvement, including board service with several prominent insurance organizations including service on the boards of the Insurance Society of Philadelphia, the New Jersey Automobile Insurance Risk Exchange, and the Pennsylvania Insurance Federation. Russ provides clients with practical insight gained from managing complex insurance operations and leading organizations through growth and change.

Associate · Fraud Claims Law BA · Rowan University
Charlie Schaefer
Charlie Schaefer
Senior Business Consultant / Analyst

Charlie is an insurance consulting and operations specialist focused on workflow analysis, benchmarking, staffing assessment, technology evaluation, and process improvement, bringing 40+ years of experience in consulting, insurance systems, and operations.

His background includes helping insurance organizations assess operating processes, identify improvement opportunities, and align technology and staffing decisions to business requirements. His work focuses on helping organizations structure information so it can support reporting, analytics, governance, integration and business decision-making.

CPCU CLU ChFC FLMI
Michael Baraz
Michael Baraz
Senior Information Architect

Michael brings more than four decades of leadership experience in information management, data governance, analytics, and enterprise architecture. He has helped organizations establish the foundations needed to manage, protect, and leverage information across increasingly complex business environments.

His expertise includes data and AI governance, data quality, master data management, security, integration, and self-service analytics. Michael focuses on helping organizations transform information into a strategic advantage by creating trusted, accessible, and actionable data that supports better decisions and stronger business outcomes.

Chief Data & AI Officer Certificate · Carnegie Mellon CDMP Master · DAMA MBA · Florida International University
Work With Us

Put decades of insurance experience on your side.

Let's start with the questions that matter. Yours.